Today, in the competitive market of hospitality industry, guest expectations are more important than ever before and one bad move…

1. Introduction Many customers have to stand in a long queue before getting to the front desk. Continuously checking a…

What does an Extended Stay Hotel mean? An extended stay hotel is intended for people who plan to stay for…

1. What is a Luxury Hotel? Unlike their price or ranking, luxury hotels are judged more any other aspect based…

What is Hotel Reputation Management? The ongoing hotel reputation management process consists of monitoring hotel perception as well as influencing…

1. What is Hotel Automation? Smart technology along with artificial intelligence and connected systems merge to automate operations in hotels…

A hotel’s strategic planning and coordination systems together with its response methods serve as crisis management in hotels to handle…

What Is Digital Transformation in Hotels? Through technology adoption hotels update all business areas to provide better operations for guests…

What is Hotel Operations Management? Hotel operations management involves complete supervision and optimal performance enhancement of each hotel operation process.…

The process of guiding staff management in hotels includes systems and approaches for leader oversight of hospitality settings as well…

What is Hotel Sustainability? Hotels implement sustainability through strategies and technologies which reduce their environmental footprint while creating positive benefits…

What is Guest Experience? Guest experience in hotel is therefore the coordinated experience that a guest goes through when interacting…