Multi-Lingual Guest Communication Solutions for Hotels

There is a sweeping change the way hospitality industry operates today in comparison with the pre pandemic (COVID-19) era. The paradigm shift comes in the front desk-only approach to a mobile-first, flexible and convenient method leading to enhanced guests experience. Today, mobile-first digital communication platforms are becoming mainstream which allows to stay connected, thanks to wireless networks and mobile platforms.

Why choose GUEST by iNPLASS

GUEST by iNPLASS complements traditional forms of hotel guest communications in the hotel, it is a multi-lingual hybrid hotel guest application enabled with 13 languages. The focus is on simplifying guest management routines in hotels. GUEST by iNPLASS is a highly customizable hotel branded guest application designed to ease out the communication barriers by enabling options for the guest to express his requirements in his own language. Be it the guest trying to connect to the reception, order food, request minibar refilling, laundry pick up or even for the valet parking.

The iNPLASS Guest communication is a user-friendly application that helps the guest to request for any services in the hotel with few taps on the smartphone. For that matter guest journey can begin before they arrive at the property and the guest can make special requests prior to check-in and stay well-informed on the promotions and offers in the hotel.

GUEST by iNPLASS can improve the quality of the hotel guest experience ensuring consistent and seamless communications with all kinds of guest support services at all stages of guest journey including pre-arrival, on-arrival, during the stay and post check-out.